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Chatbots For Business
Gartner forecasts that by 2020, over 85% of customer interactions will be handled without a human intervention. However, the opportunities provided by chatbot systems go far beyond giving responses to customers’ inquiries. They are also used for other operational business tasks, like collecting information about users, helping to organize meetings and many more. Check out this InfoGraphic on Chatbot for Business to know more about the subject:
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